We will make sure
you sleep well
We believe in ensuring that your sleep is quality and without compromise! We know it takes time to get used to a new mattress. And that's why we give you the opportunity to try our mattresses in the comfort of your own home for up to 101 nights with a money back guarantee.
Thanks options to replace any component of the mattress we can find solutions for quality and healthy sleep for everyone. If the mattress still does not suit you, you can return it to us within 101 days of delivery and we will refund the money for its purchase.
...and it's simple!
We recommend sleeping on the mattress for
at least 14 days until your body gets used to it.
We do everything we can to find mattresses a new home.
Guarantee of 101 nights to try the mattress
- Buy the SÁRA orthopedic slatted mattress from us in any configuration.
- Sleep on the SÁRA mattress for at least two weeks (it takes a while for the body to get used to the new mattress).
- If the mattress seems too soft or hard to you, you can change its weight category (by replacing the longitudinal beams). It's enough for us contact [email protected].
- You can replace the longitudinal beams free of charge at our company stores or we will deliver them to you for 290 CZK including VAT.
- If you feel that other components in the mattress (e.g. spreading layer) replace the spreading layer, you will only pay the difference in the price of the mattresses (by replacing the spreading layer, you will get a new type of mattress). You can replace the spreading layer free of charge at our company stores or have it imported for 290 CZK including VAT.
- Replacing the components in the mattress is simple and you can do it yourself according to the video instructions on our website jelinek.eu (in the "Replacement components" section). A possible visit by our technician can be ordered for 400 CZK including VAT + shipping costs. The technician will arrive on the agreed date and ensure the replacement of components and the inspection of the mattress.
- If you are still not satisfied, you can return the mattress within 101 days of delivery. You can return the mattress free of charge at our company stores, or we will pick it up at your home. After checking the mattress (for dirt or damage), we will refund you in full minus any shipping costs.
- The satisfaction guarantee does not apply to changing the mattress cover.
- The satisfaction guarantee and mattress return policy do not affect your legal rights.