We will make sure
you sleep well
We believe in ensuring that your sleep is quality and without compromise! We know it takes time to get used to a new mattress. And that's why we give you the opportunity to try our mattresses in the comfort of your own home for up to 101 nights s garancí vrácení peněz.
Thanks možnosti vyměnit jakoukoli komponentu matrace dokážeme každému nalézt řešení pro kvalitní a zdravý spánek. Pokud by matrace i přesto nevyhovovala, můžete nám ji do 101 dnů od doručení vrátit a my vám vrátíme peníze za její pořízení.
...a je to jednoduché!
Guarantee of 101 nights to try the mattress
- Buy the SÁRA orthopedic slatted mattress from us in any configuration and in any size.
- Sleep on the SÁRA mattress for at least 14 days after delivery.
- If the mattress does not suit you after this time, you can ask us to change it to another weight category (i.e. change the longitudinal beams, which is a decisive element of the mattress' stiffness). Just contact us at [email protected] or
at +420 724 201 018.
- Replacement of longitudinal beams is at our expense. You can pick up the new longitudinal beams free of charge at our corporate showrooms or we will deliver them to you for 10 € including VAT. We will collect the existing longitudinal beams back from you.
- If you feel that other components in the mattress (e.g. spreading layer) need to be replaced after replacing the longitudinal beams, you will only pay the difference in the price of the components. You can pick up the distribution layer again free of charge at our company showrooms or we will deliver it to you for 10 € including VAT.
- Replacing the components in the mattress is simple and you can do it yourself, but if you would like a visit from our technician, just order this service for 20 € including VAT. Our technician will arrive on the agreed date and ensure the replacement of components and the inspection of the mattress.
- If you are still not satisfied with the replacement of the components in the mattress, you can return the mattress to us if you are not satisfied within 101 days of delivery. You can return the mattress free of charge at our company showrooms or we will pick it up at your home. After checking the mattress (whether it is dirty or damaged), we will refund you the full amount minus any shipping costs.
- The satisfaction guarantee does not apply to changing the mattress cover.
- The satisfaction guarantee and the conditions for returning the mattress do not affect your legal rights.