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Frequently asked questions
With daily use, the mattress lasts 8-12 years as a standard. The advantage of JELÍNEK orthopedic slatted mattresses is the simple replacement of all of them components, especially the most stressed longitudinal beams, so after this time you do not need to buy a new mattress, but just replace the worn parts.
Yes, you don't have to worry about anything. All materials are not harmful to health, we have certificates or technical sheets and confirmations from accredited testing laboratories for health safety. Their quality is regularly checked in accredited testing laboratories. More about certificates.
We try to make the furniture for you as quickly as possible, but we want to do our work well, and honest work takes some time. Delivery time according to order confirmation, usually 5-9 weeks. It is valid for atyps from the approval of the production documentation and after payment of the deposit. Favorite we have the products in stock for quick delivery within a week.
Definitely yes. You can choose the surface finish of the furniture in a natural design - varnish or oil or we can also modify solid wood by staining or oiling in color shades from the basic swatches. If you have a specific wish, do not hesitate to let us know. Give us or send us a sample of the required color (eg part of the furniture, color swatch,…), we will mix the required surface treatment and send you a sample for approval. Once you approve the sample, we can start production.
Wood is a natural material that has its soul and energy that people are able to receive. The biggest advantage, however, is that the solid wood furniture is of higher quality and has a significantly longer lifespan and will last for generations if handled correctly.
A big advantage is also a much greater possibility of repairs. If damage (eg scratches) occurs during use, the damaged area can be reground. For veneered furniture, this possibility is minimal, for laminate repair is impossible.
OAK, BEECH and ASH are hard, very high-quality woods for furniture production. OAK is darker, has a more pronounced wood grain. BEECH is lighter and softer, sometimes it can have a pinkish tint. ASH is also lighter than OAK, but has a more pronounced structure than BEECH.
The JELÍNEK company's specialty is ZIRBE alpine pine furniture, which, thanks to its high resin content, has a specific smell, soothes and has antibacterial effects. ZIRBE is a light wood with pronounced knots.
Both finishes are high quality and each has its advantage. The oil emphasizes the natural drawing of the wood more and is currently more popular than varnished staining. If you damage the furniture, simply sand the wood, apply natural or pigmented oil and you won't know the damage has occurred. Everything you need to repair oiled furniture can be found in our store treatment kit.
The surface treatment with varnish is more practical for maintenance, varnish strengthens the surface of the wood and makes the furniture more resistant to damage. A lacquered surface is more shiny than an oiled surface. If lacquered furniture is damaged, the repair is a bit more complicated. In this case, we recommend entrusting the piece of furniture to our care.
Valid from February 1, 2025.
- The 101 Night Guarantee (hereinafter referred to as the “Guarantee”) is a premium service provided by JELÍNEK – výroba nábytku sro (hereinafter referred to as “JELÍNEK”) allowing the buyer (hereinafter referred to as the “customer”) to additionally adjust the SÁRA mattress if they are not satisfied with the sleeping comfort.
- The guarantee can be applied to all models of SÁRA orthopedic slatted mattresses.
- As part of the Guarantee, the stiffness of the SÁRA mattress can be adjusted once by replacing the longitudinal beams or the distribution layer, i.e. the mattress components, thus creating a new mattress configuration.
- For mattresses in standard dimensions 80 × 200 cm, 90 × 200 cm, 100 × 200 cm, 160 × 200 cm, 180 × 200 cm and 200 × 200 cm, it is possible to replace the longitudinal beams or the distribution layer under the Guarantee. In the case of other mattress dimensions, the Guarantee only applies to the possibility of replacing the longitudinal beams.
- The guarantee enters into force on the day the mattress is delivered to the customer.
- The customer can claim the guarantee within 101 calendar days from the date of delivery of the mattress.
- The customer can request a replacement of the longitudinal beams or the distribution layer no earlier than the 15th calendar day from the date of delivery, because the body gradually gets used to the new mattress and needs time to adapt.
- A customer who wants to claim the Guarantee contacts their dealer and agrees on further steps.
- Delivery of components is free of charge if picked up in person at your dealer. Shipping costs are charged when delivered to the customer's address.
- Replacing components is easy and can be done by yourself according to the video instructions available on the JELÍNEK website (section "Replacement components"). For a fee, you can order service from a JELÍNEK technician.
- The customer will try the new mattress configuration for at least 14 days and then has the option
- Keep the new mattress configuration. If the customer receives a new mattress type by changing the components, they will pay extra or be refunded any difference in the price of the mattress.
- After agreement, return to the previous mattress configuration.
- Request withdrawal from the purchase contract and return the mattress to the seller. Withdrawal from the purchase contract is only possible for standard mattress sizes listed in point 4.
- Withdrawal from the contract may be rejected
- Due to failure to comply with the above procedure and conditions.
- If the mattress is damaged or dirty.
- If the mattress has not been used in accordance with the warranty conditions.
- A properly packaged mattress can be returned to its retailer or can be picked up at the customer's address for a fee.
- The refund is made to the customer's bank account within 14 calendar days of delivery of the mattress to the address of the JELÍNEK company headquarters.
- The refunded amount for the mattress will be reduced by the price of the mattress cover according to the valid price list of replacement components.
- Warranty does not apply
- For mattresses made to measure according to the customer's specific requirements, which are not listed in the valid price list or on the seller's website.
- The customer ordered the wrong model or size of mattress.
- For mattresses purchased at an outlet.
- To replace the cover, protector or other accessories and components.
- The terms of this Guarantee are valid for goods purchased from 1. 2. 2025.
Write us
Our family
Business and marketing
David Srněnský
Business manager for CZ and abroad | Deutschsprachig
Antonín Rublič
Sales Representative | Průhonice showroom
Lenka Mikulková
Business manager for SK | Showroom Bratislava
Jana Turková
Expedition Officer Complaint
Hana Rydlova
Business clerk
Jitka Pavelková
Business manager for foreign countries, store manager | English speaking
Jakub Svoboda
Brand & Marketing Specialist | English speaking
Corporate stores
Lukas Hegar
Showroom Valašské Meziříčí
Jaroslava Vitteková
Showroom Brno
Lenka Mikulková
Showroom Bratislava
Antonín Rublič
Showroom Průhonice
Lucie Vorlová
Showroom Prague Nusle
Production
Petr Chmelař
Purchasing Manager | Purchasing manager, English speaking
Roman Komenda
Production Planning |
3D interior designs
Martin Šturala
Technical preparation of the production
Libor Krutílek
Technical preparation of the production
Jakub Mužík
Technical preparation of production | Construction
Human Resources and Accounting Department
Pavla Kijová
HR Manager
Lenka Malíková
Accounting | Invoicing
Company management
Tomáš Jelínek
4th generation
CEO, company director, owner
Daniel Jelínek
4th generation
Production Director, Owner
David Jelinek
5th generation
Sales and Marketing Director | English speaking
Headquarters and production of the company
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Address
JELÍNEK - výroba nábytku sro
Masarykova 672/35
757 01 Valasske Mezirici
Czechia -
Billing information
IČO: 42866022
Steuernummer: CZ42866022
C 1821 held at the Regional Court in Ostrava
Why should you buy furniture from us
Customized for your unique needs
We continue the family tradition and artisanal handwork since 1897.
Quality and sustainability
Our solid wood furniture will last for generations.
Human touch and handwork
Each of our products passes through the hands of dozens of people.

We understand healthy sleep
With the 101 Night Guarantee, you can additionally adjust the firmness of the SÁRA mattress.
Our services from A to Z
From interior design to own transport and assembly throughout the Czech Republic and Slovakia.